Privacy Policy

We only collect personal data necessary to process and deliver your orders, including:

• Your name
• Billing and shipping address
• Email address
• Contact number (if provided)

This information is collected when:

• You place an order through our website
• You contact us through on-site forms or directly via email

We do not collect or store your payment information. All transactions are securely processed via third-party providers.

We use trusted third-party payment providers to securely handle transactions:

• Stripe
• Klarna
• Clearpay

Your payment data is handled directly by these services in accordance with their own privacy policies and security practices.

We use Google Analytics to understand how visitors use our website and to improve user experience. This may involve the use of cookies and similar technologies to collect anonymised usage data such as:

• Pages visited
• Time spent on the site
• Browser type and device

You can opt out of Google Analytics tracking via your browser settings or by using Google’s opt-out tool.

We only use your information to:

• Fulfil and manage your orders
• Communicate with you regarding your purchase
• Respond to customer enquiries
• Improve our website and services through anonymous analytics

We do not sell, rent, or trade your personal information. Your data is only shared with:

• Payment providers to complete your transaction
• Delivery services to ship your order
• Analytical tools to monitor website performance (in anonymised form)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data (subject to legal retention requirements)

To make a data request, email us at privacy@bookembosser.co.uk.

We take reasonable technical and organisational measures to protect your data. Access to personal data is limited to authorised personnel and service providers bound by confidentiality agreements.

If you have questions about this policy or how we handle your data, please contact us at: privacy@bookembosser.co.uk